Forum
Open forum: AI in demand planning
Online
RegisterSupply chainand retailtransformation leader, author, GenAI trainer, competency builder, insight speaker and corporate facilitator.
Eighteen years inside retail and FMCG supply chains. Sessions, talks and training for students and professionals, and new books and articles as they are published.
Anup MishraSupply Chain & Retail Transformation Leader
AI & Digital Transformation | Author | GenAI Trainer | Competency Builder | Insight Speaker | Corporate Facilitator
Learning hub
Sessions, recordings and resources in four areas. Pick one to see what is available.
Retail Supply Chain: sessions coming soon
New sessions and resources for this track will appear here. Tell Anup what you would like covered.
Want a session for your college, company or community? Get in touch.
Recent articles
Technology
Why more technology gives faster decisions, not better ones
Dashboards, automation and AI shorten the gap between a signal and an action. They do not decide which signal is worth acting on.
Cost
Why costs rise even when every function meets its targets
Buying, logistics, stores and planning can each hit their number while the chain spends more. Local targets reward local efficiency, not the handoff.
Planning
Why shelves stay empty when warehouses are full
A full warehouse is not availability. The shelf stays empty when the stock is in the wrong node, the wrong pack, or behind a decision the store never received.
Join the discussion
Retail supply chains get better when practitioners compare notes. Pick a topic, bring a question, or suggest what Anup should cover next.
- Why do shelves stay empty when warehouses are full?
- Why do costs rise even when every function meets its targets?
- Why does more technology give faster decisions, not better ones?
- Where should AI sit in demand planning and replenishment?
Featured book
Broken Legs
of Supply Chain
Repairing Retail Ecosystems in the Age of Complexity
Drawing on nearly two decades across retail, wholesale, FMCG, planning, analytics and transformation, Anup shows how individually efficient functions can add up to a fragile, underperforming ecosystem.
The book names eight broken legs that stop supply chains moving as one connected system. It introduces the Broken Legs Repair Framework to help leaders diagnose instability, reconnect decisions and create measurable value. It also looks at how explainable AI, human judgement and autonomous systems can change orchestration while keeping transparency, accountability and trust.
Why do shelves remain empty when warehouses are full?
Why do costs rise even when every function meets its targets?
Why can more technology produce faster decisions, but not better ones?
Diagnose
Find where functions, partners, systems, measures and decisions have drifted out of line.
Reconnect
Join the decisions that individually efficient teams make in isolation.
Repair
Apply the Broken Legs Repair Framework, one of six original frameworks in the book.
Practitioner first.
Then author.
- Experience
- 18+ years, retail and FMCG
- Current role
- AGM, Supply Chain Planning and Analytics
- Trained
- Nearly 2,500 professionals in GenAI
- Studying
- Doctor of Business Administration, Golden Gate University
- Based in
- Bengaluru, India
Anup Mishra is a seasoned supply chain and retail transformation leader with over 18 years across Retail and FMCG, spanning complex B2B and B2C environments. He has been associated with some of India's leading retail groups, including Aditya Birla Group, RPSG Group, Heritage Foods, Reliance Retail and METRO Cash & Carry.
He currently leads Supply Chain Planning & Analytics at Reliance Cash and Carry Limited, focusing on planning, inventory performance, analytics and AI-enabled business transformation at scale.
His expertise sits at the intersection of retail, supply chain, data and artificial intelligence. He brings a practitioner's view of how AI, analytics and connected retail ecosystems are reshaping planning, customer fulfilment and omnichannel commerce.
Beyond his corporate role, Anup is a Facilitator, Competency Builder and GenAI Trainer with the Reliance Retail AI Academy, and an Expert Domain Speaker at leading business schools. He has trained and engaged nearly 2,500 professionals in GenAI and AI-readiness, helping translate emerging technologies into practical business applications.
The organisations that win in retail over the next decade will be those with the healthiest ecosystems: resilient, intelligent, collaborative, adaptive and governed.Anup Mishra
Career
AGM, Supply Chain Planning and Analytics
Reliance Cash and Carry Limited, BengaluruOwns inventory strategy and data-driven planning frameworks, and leads transformation using advanced forecasting, automation and analytics platforms.
National Lead, Supply Chain Planning and Analytics
Metro Cash and Carry India Limited, BengaluruLed national planning for wholesale and retail.
Head Planner, Planning and Replenishment, FMCG
JioMart Partner (a Reliance Retail Company), B2B, Navi MumbaiRan large-scale planning and replenishment in a high-growth FMCG environment.
Senior Manager, Replenishment Planning (Non-Food)
Spencer's Retail, KolkataLed pan-India replenishment for General Merchandise, driving availability and fill rate.
Regional Buying Manager, FMCG and Staples
Heritage Foods, ChennaiRan buying for 22 stores on a ₹72 crore annual base, with 12% month-on-month revenue growth and availability held at a minimum of 92%.
Regional Category Manager, General Merchandise
Spencer's Retail, Chennai (Tamil Nadu and Kerala)Grew same-store revenue 8% year on year (12% overall) while the wider region stayed flat.
Category Buyer, FMCG, then Zonal Category Manager
Aditya Birla RetailBegan as an FMCG buyer, then managed General Merchandise for a zone of 60 stores.
Credentials
Education
- Doctor of Business AdministrationGolden Gate University, USA (2026 to 2029)
- MBA (International)Edith Cowan University, Australia
- Executive Management Programme, Data AnalyticsIIM Rohtak
- PG Programme in Retail ManagementRetailers Association of India
- B.Sc. Chemistry, DistinctionOrissa University of Agriculture and Technology
Certifications
- Certified Supply Chain Management Expert (CSCE)
- Certified International Supply Chain Manager (CISCM)
- Certified Supply Chain Specialist (CSCS)
- Certified Supply Chain Foundation (CSCF)
- AI, Analytics and Disruptive Technologies for Business Intelligence
- Globally certified supply chain professionalIPSCMI (USA), CPD (UK), IFPSM
Honours
- Retail Most Wanted 2025, Operational Excellence
- Value Award, One Team (2025)
- Best Team Leader (2021)
- Best Replenishment Manager, FY 2017-18
- Top Gear Award 2016, Retail Sector
- Chief Guest Honour
Speaking and training
Anup brings practitioner stories rather than slideware. Sessions are built for the room, whether that is a lecture hall or a leadership offsite.
Talks and Transformation of SME Supply Chain
How small and medium enterprises can plan, hold inventory, work with suppliers and grow without heavy systems. Talks and working sessions for owners, teams and industry bodies.
Invite Anup for this talkRetail supply chain keynotes and guest lectures
Retail and wholesale planning, AI in replenishment and why ecosystems beat functions. Delivered at business schools, forums and industry events.
Invite Anup for this talkTalent development for students and SCM professionals
GenAI and AI-readiness training, career and skills sessions. Nearly 2,500 professionals trained so far.
Invite Anup for this sessionCorporate facilitation
Workshops on demand planning, S&OP, inventory optimisation and cross-functional alignment, including the Broken Legs diagnostic.
Invite Anup for this workshop
Portraits
Let's connect
For speaking, training, collaboration, media or research conversations, send a note. Anup replies personally.
- Emailanup.m14@gmail.com
- LinkedInlinkedin.com/in/anupmishra14
- Book enquiriesBuy the book
